Frequently Asked Questions
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Our tours are scheduled on a first come first serve basis. When you arrive, stop by the front counter in the gift shop to purchase your tickets for the cave tour. At that time, we are able to schedule you for the very next available tour.
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Each tour lasts about 1 hour.
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You do not have to take our cave tour to enjoy our amenities! We have several other activities (either available for purchase OR free) to keep your family entertained. Indoor activities: Rock and gift shop, SpeleoBox crawl maze, and break your own geode. Outdoor activities: Gemstone mining, kid’s play area, SpeleoBox crawl maze, Family Games Park, mini-golf, nature trails, and shaded picnic areas.
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Closed-toed shoes with good traction are suggested, but not required. Flip flops, sandals, and high heels are NOT suggested. The amount of water we have in our cave is directly tied to the amount of rain outside, so if the week you visit is rainy you may want to bring shoes that keep your feet dry!
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We regularly have children of all ages who visit and thoroughly enjoy both the cavern and above ground activities. Some children who have not visited a cave before may have a difficult time adjusting to the cave environment, but we love to be a part of turning their uncertainty into excitement!
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To ensure your safety and to prevent vandalization, guests are required to take the guided walking tour to view the cave.
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Due to the 265 stairs within the cave, we cannot accommodate for wheelchairs or strollers. However, our Rock and Gift Shop, outdoor patio, and family game park are wheelchair / stroller accessible. For small children going on the cave tour, you may carry or allow your child to walk, or bring a “low profile” carrier (bulky carriers may be difficult to maneuver through some areas of the cave).
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Our cave is essentially one huge room that we traverse through. Within this room, for a short time, we walk into an elevator-sized space inside a formation. This space does have an almost doorway-sized entrance on one side and a similar sized exit on the other. The foot space of the entrance and exit is narrow (for about 3 feet each) and you walk one foot in front of the other. However, you still have the doorway-sized amount of room from the knees up. Similar to the entrance/exit of this room, there is one additional area when we are walking under a formation that the foot space is once again narrow for a few feet, and you still have moving room from the knees up. In these three narrow areas, we do allow guests to hold the walls of the cave at waist height to keep your balance (and feel a little more confident). Additionally, there are a couple of rock ledges we briefly duck our heads under to move past. During the rest of the tour, you are in the big open room on concrete walkways.
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There is nothing inherently dangerous to pregnant women or the unborn child. We have a “warning” posted at our cave, which stands to remind you if your doctor has put any restrictions on physical activity. Please refer to question #8 above to view a description of the narrow areas in the cave. Whether you will be able to take our tour will be up to your own discretion.